It can be noted that technician B is correct as amount of energy loss from the traditional drive belt and electric clutch A/C system is too high for hybrid and electric vehicles.
Energy simply means the property that is transferred to a body.
In this case, Technician A says that reversing the direction of refrigerant as with a heat pump system could be done to provide cabin heat. This is incorrect because this is done to remove heat.
Therefore, the correct person is technician B.
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