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A potential cause of this issue with FTP is that the server is not able to resolve the client IP address.

What is FTP?

FTP is an acronym for file transfer protocol and it can be defined as a type of server that is designed and developed to store and provide files for download and sharing between two or more users on a computer system.

In this scenario, the user is most likely experiencing issues when trying to transfer files through the file transfer protocol (FTP) because the server is not able to resolve the client IP address, which is the address of the recipient of the file.

Read more on FTP here: https://brainly.com/question/20602197