Obtaining maintenance requests is the activity that requires establishing a formal process for users to submit system change requests.
It corresponds to the use of mechanical and computerized techniques to produce, command and control an optimized process, fast and based on total quality.
Therefore, automation systems help organizations process a large volume of data to generate relevant information for decision making.
Find out more about automation system here:
https://brainly.com/question/25756025
#SPJ1
