"Suppose a firm spends $10,000 to train its employees on a new, company-wide software program..." the knowledge gained through the training is considered the company asset knowledge. This is further explained below.
Generally,software program is simply defined as to put it another way, software programs are typically described as a collection of instructions (or modules or processes, depending on the context) that enable a certain sort of computer function.
In conclusion, Knowledge obtained via training is considered an asset by the business if it costs $10,000 to teach its staff on a new, company-wide software application.
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