Type the correct answer in the box, and use correct spelling.
What is the correct strategy that Alejandra must use to deliver a negative message?
Alejandra is a customer relations manager at a toy company. A customer posted a complaint on the company's social media page saying
that one of its toys is unsafe for children. Alejandra should use a/an
strategy to respond to the situation.

Question

22-06-2022
English

contestada

Type the correct answer in the box, and use correct spelling.
What is the correct strategy that Alejandra must use to deliver a negative message?
Alejandra is a customer relations manager at a toy company. A customer posted a complaint on the company's social media page saying
that one of its toys is unsafe for children. Alejandra should use a/an
strategy to respond to the situation.

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ayfat23 ayfat23 · Answer 1 · 2022-07-01T19:13:30+02:00

The correct strategy that Alejandra must use to deliver a negative message is to gain the apologize for the toys and bring on a new plan.

What is negative message in the business?

Negative message which is a letter, memo, or feedback from the client that conveys unpleasant information about a product.

However, in this case of Alejandra, for her not to loose the customer patronage as a result of the complaint by the customer, she needs to first gives apology , then move a plan to savage the situation so as to get the customer loyalty.

Learn more on negative message at :https://brainly.com/question/24452126

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