He can strengthen its system for uncovering misconduct by Creating a consulting firm to review the existing system. Formalizing rules and practices.
Houston-based consumer goods company has received complaints from whistleblowers. Former area sales manager Mike Fields claims he was wrongfully fired for trying to report an illegal scheme devised by a colleague to inflate numbers. He sent a confidential voicemail to the company's COO.
Instead of investigating the issue himself, the COO reported the problem to Mike's manager. Mike's story is that his boss later told him that his performance was not perfect and that if he wanted to stay with the company, he would have to accept a demotion and transfer.
CEO Chip Brownlee recently took steps to improve the company's fraud detection and dispute resolution procedures. He and the General Counsel have introduced a number of changes, including a new open door policy for raising concerns in the workplace.
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