To encourage healing you must let Terrance express his thoughts and exercise active listening skills.
By letting Terrace express himself, you can hear him and understand well what happened to him. This shows Terrace that there are people interested in his thoughts and can alleviate the frustration he feels.
Also, by paying attention to Terrace's expressions, you can respond satisfyingly and consistently to the situation.
Learn more about active listening skills:
https://brainly.com/question/27719373
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