Respuesta :
Identifying KPIs is a way for managers to determine how to measure the effectiveness of an organization.
What is KPI in performance management?
A key performance indicator, or KPI, is a quantitative measurement of performance over time for a certain goal. KPIs offer goals for teams to strive towards, benchmarks to evaluate progress, and insights that aid individuals throughout the organization in making better decisions.
Key performance indicators let companies assess their own capacity for goal-setting and achievement. They are managed using a KPI management platform and are frequently used to gauge customer happiness, employee performance, and overall levels of engagement with any audience in the organization, particularly targets.
The SMART criteria are one of the best tools for determining whether a KPI is acceptable and effective. Managers can figure out how to gauge an organization's effectiveness by identifying KPIs.
To learn more about KPI refer to:
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