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An example of cross-selling includes someone taking out a loan and then being sold a checking account as well.

Cross-selling is the practice of offering customers additional, related goods and services in response to their interest in or purchase of one of your company's goods. It's a great approach to strengthen customer connections and increase customer loyalty, both of which may increase client lifetime value and retention.

A few examples of Cross-selling are:

  1. E-commerce sites that display "customers also bought" 
  2. A retailer of mobile phones advising a consumer to get a new case for their new phone. 
  3. An electronics store recommending device insurance together with the purchase of a new laptop

Cross-selling can have two goals: either to boost revenue from the client or to maintain goodwill with the customer or clients.

To learn more about cross-selling

https://brainly.com/question/14171961

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