The Malcolm Baldrige National Quality Award (MBNQA) is given to American businesses that have effective quality management systems in an effort to promote quality management. Although the award is only granted to U.S.-based businesses, it is acknowledged globally.
The Malcolm Baldrige National Quality Award was created by Congress to encourage increased product and service quality in American businesses and organisations. The Malcolm Baldrige National Quality Improvement Act of 1987 (Public Law 100-107) sought to make American firms more competitive.
McClenahen The Commercial, Government & Industrial Solutions Sector (CGISS) of Motorola Inc. in Schaumburg, Illinois, received the Malcolm Baldrige National Quality Award for Manufacturing in 2002.
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