To determine whether the increased prices or the reduced Sunday hours have reduced the customer count, Fatima sent out a survey to all her customers as a form of feedback process.
The survey is described as a process through which valuable insights regarding a process, service, or product can be collected. A survey consists of questionnaires that are used to gather data from a target group.
Fatima is worried about the customer number reduction and is not sure whether it is due to the reduction in Sunday hours or due to the increase in prices by 5 percent. Hence, sending out a survey to all the customers is an effective means of collecting data from the customer. The customers will share their likes and dislikes about the service provided by Fatima.
It can be concluded that to determine whether the increased prices or the reduced Sunday hours have reduced the customer count, Fatima sent out a survey to all her customers as a form of the feedback process.
To know more about survey, check this link:
https://brainly.in/question/320038
#SPJ4