Although Dr. Watson attempts to help the parties arrange a solution but he has no formal authority to impose one, he is most likely a(n) C. ombudsman.
In the field of sociology, an ombudsman can be described as a person that looks into complaints and conflicts that might arise in a certain place and provides solutions for that conflicts. An ombudsman is not a government official but is just an independent worker chosen among the people themselves.
In the case above, Dr. Watson acts like an ombudsman when he provides a solution for the disputes among the faculty and students at the university. He however does not have any formal authority to impose his decision on anyone.
Although a part of your question is missing, you might be referring to this question:
Dr. Watson, dean of students at ABC University, has been assigned the task of working with faculty and students when they have disputes about course grades. During these discussions, he attempts to help the parties arrange a solution but he has no formal authority to impose one. He is most likely a(n): A. facilitator.B. arbitrator.C. ombudsman.D. conciliator.E. negotiator.
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