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The layer of the OSI version that must start troubleshooting the problem is layer 1.

The Open Systems Interconnection version may be defined as a conceptual version that resources a not unusualplace foundation for the coordination of [ISO] requirements improvement for structures interconnection. The Physical layer of the OSI version way accountable for the switch of bits — the 1's and 0's which make up all pc code. This layer plays the bodily medium this is wearing the site visitors among nodes. An instance could be your Ethernet cable or Serial Cable.

Learn more about The OSI at https://brainly.com/question/14433133

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