The woman is demonstrating the act of active listening.
Active listening is the process of getting ready to listen, paying attention to the verbal and nonverbal cues being used and then responding appropriately to demonstrate that you are paying attention to what is being said. This kind of listening shows that the listener and speaker are on the same page. Speakers get validation that their message is getting over, while engaged listeners take in more information and comprehend it better.
Eliminating misunderstandings and establishing clear communication of ideas and thoughts between the audience and the speaker are the goals of active listening. Another name for it is reflective listening. Carl Rogers and Richard Farson created the concept of active listening.
To know more about active listening see:
https://brainly.com/question/12185970
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