which of the following is the purpose of omnichannel commerce? which of the following is the purpose of omnichannel commerce? to keep a running total on sales, returns, and transfers to other stores to allow customers to automatically pay for items without cash or a credit card to provide a seamless shopping experience for customers across shopping locations to automatically reorder products when inventories decline to a certain level to deliver promotions and rewards to customers as they shop in a physical retail space

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24-11-2022
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which of the following is the purpose of omnichannel commerce? which of the following is the purpose of omnichannel commerce? to keep a running total on sales, returns, and transfers to other stores to allow customers to automatically pay for items without cash or a credit card to provide a seamless shopping experience for customers across shopping locations to automatically reorder products when inventories decline to a certain level to deliver promotions and rewards to customers as they shop in a physical retail space

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varshamittal029 varshamittal029 · Answer 1 · 2022-11-28T16:13:05+01:00

The purpose of omnichannel commerce is to provide a seamless shopping experience for customers across shopping locations.

Omnichannel retail (or omnichannel commerce) is a multichannel sales approach that focuses on providing seamless customer experiences, whether the customer is shopping online from a mobile device, on a laptop, or in a physical store.

Omnichannel retail is a retail strategy in which retailers interact with customers through a variety of digital and physical touchpoints. As customers move through these channels, applications and data follow. This results in a consistent, on-brand experience from beginning to end.

An omnichannel retail strategy enhances the customer experience and expands the number of channels for customer purchases, whether on mobile, the web, or in-store.

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