Follow-up refers to the contacts you periodically make with customers in order to remind them of your business, and your interest in their business. (T/F)
(T)rue

Respuesta :

Yes, the statement "contacts you make with customers on a regular basis to remind them of your business are referred to as follow-up" is true.

What is following up?

When it comes to business, particularly when you need to acquire new customers, follow up means turning a prospect into a customer. Since follow up is the process of completing an activity.

What are the advantages of following up with the customer?

Any business can benefit greatly from follow-ups, as the statistics below demonstrate:

  1. A prospect can be reached after eight follow-up calls, on average.
  2. If the sales representative calls back at an agreed-upon time, 42% of people are likely to buy.
  3. By sending multiple emails, you can increase your chances of receiving a response by 25%.
  4. After just one attempt at follow-up, four out of ten salespeople give up.

Yes, the statement "contacts you make with customers on a regular basis to remind them of your business are referred to as follow-up" is true.

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