Managers of cost centers are expected to minimize costs, while providing an acceptable level of service.
The main purpose of a business is to make profit for its owners and shareholders. It can only do this if it is making profit, and to make profit, it needs to incur less costs.
For a company to incur less costs, then the cost center managers are expected to minimize their costs. However, they are still expected to maintain an acceptable level of service on that reduced cost budget.
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