Answer: The answer is d: reaching a compromise with a colleague.
Reaching a compromise with a colleague is an example of effective listening skills.
Explanation:
Effective listening skills refer to the ability to retain information, listen and provide feedback such as asking of questions from the other party. It is also the capability to receive and interpret messages explicitly. Effective listening promotes relationships. Effective listening skills is significant in communication process and it cannot occur until a message is heard and retained rigorously and positively by the receiver or listener.
