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After the salesperson has learned about the customer during the qualification stage, in the _____ step additional research is conducted and plans are made for meeting with the customer.

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metchelle
The answer that best fits the blank provided above is the term PREAPPROACH. This is the step that is done when learning about the customer is accomplished in the qualification stage. In this step, additional research is done which also includes planning to meet with the customer. Hope this helps.

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