In a conversation between two parties, a statement like, "What I'm hearing you say . . ." is an example of:




A. reflective listening.
B. sorting.
C. conflict resolution.
D. problem solving.

Respuesta :

Communication involves both listening and speaking. When you say "What I'm hearing you say" is an example of reflective listening because you are trying to clarify the idea of what the other party is trying to imply. Then listener recaps the message using his own words and tries to give back the speakers idea to confirm if the idea has been understood. 

Answer:

A. Reflective Listening

Explanation: