Mona works at a bank. when luis, a colombian man, arrives to drop off his paycheck she pretends to be busy and directs him to another teller. she does this whenever a non-white person wants assistance. this is an example of ________.
Discrimination. Mona discriminates based on racial characteristics. The behavior might also be considered passive-aggressive because, rather than owning up to her behavior and beliefs, she avoids confrontation by pretending to be busy.
