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Even though he is not a manager, mr. bilko is the one to see in the company when there is something you need. he will get it quickly, and can avoid the red tape that often delays action. mr. bilko is also the one to see if you need advice or help. mr. bilko is an important member of the firm's:

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shinmin

He is the important member of the informal structure of the company. The informal organization is the linking social structure that oversees how people collaborate in practice. It is the collective of behaviors, communications, standards, and private/specialized connections over which work gets done and connections are constructed among people.

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