The total lateral surface area
This is the area of the sides of the figure. In this case it will be the sum of the three rectangles.
(13) * (14) + (13) * (14) + (14) * (10) = 504yd ^ 2
the total surface area.
This is the surface area of the whole figure. In this case there are three rectangles and two triangles.
(13) * (14) + (13) * (14) + (14) * (10) + (1/2) * (10) * (12) + (1/2) * (10) * (12 ) = 624 yd ^ 2
the answer is
total lateral surface area: 504yd ^ 2
total surface area: 624 yd ^ 2