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Jose is looking at a document that outlines the specific deliverables and sub-deliverables required to complete the writing of a technical support manual. he is most likely viewing the responsibility matrix. work breakdown structure. work package. priority matrix. organization breakdown structure.

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Jose is most likely viewing the work breakdown structure (WBS).
The work breakdown structure is a document that outlines the specific deliverables and sub-deliverables required to complete the writing of a technical support manual. The WBS defines and tracks a project deliverable and all the small components needed to create it.

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