Eva runs a housecleaning business. she provides each employee with a written set of step-by-step instructions for how to use each cleaning product and how to clean every aspect of a client's home. eva routinely drops in unannounced to make sure her employees are doing as they're told. eva knows her employees seek only the security of a job with a paycheck and do not care about the quality of the work they produce. eva's management style can be classified as ________.