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What role does the medical insurance specialist have once a patient's account is referred to an agency for collection: one, the medical insurance specialist's role ends.
What type of collections are collections from insurance carriers considered to be?
- Consumer collections include those made from insurance companies. Insurance company collections are regarded as business collections. Practices should make an effort to select a collection agency that has a reputation for managing collections in a fair and ethical manner.
- The account balance, the date the collection letter was delivered, the tickler item number, the responsible party, the chart number, the reasons the account is in collections, and the tickler item number.
- The patient financial services staff offers assistance if the transaction is deemed a bad debt or falls under the charity care category. The ability to manage patient accounts, collections, and credit keeps staff members informed of patients' financial status.
What role does the medical insurance specialist have once a patient's account is referred to an agency for collection: one, the medical insurance specialist's role ends.
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