In an operation strategy, a strategic manager can use ________ in ever-changing environments because it requires that people, processes, units, and technology reconfigure themselves to give customers exactly what they want, when they want it.

In an operation strategy, a strategic manager can use Mass Customization.
It is a marketing technique that refers to the company's ability to efficiently mass produce products that meet individual consumer wants and needs.
People, processes, units, and technology reconfigure themselves to give customers low cost, high quality, customized goods and services.

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In an operation​ strategy, a strategic manager can use​ ________ in​ ever-changing environments because it requires that​ people, processes,​ units, and technology reconfigure themselves to give customers exactly what they​ want, when they want it.

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In an operation strategy, a strategic manager can use ________ in ever-changing environments because it requires that people, processes, units, and technology reconfigure themselves to give customers exactly what they want, when they want it.